Anyone who has ever done business with top rated customer service companies in the country understands how a positive experience will encourage you to do business with them again.
With proper customer service training, the representatives can transform a problem into a customer for life who is eager to share their experience with others.
At DataComm Plus, we want to be more than your phone system partner; we want to be your business partner. Check our blog frequently for business tips for success, development and more.
When it is cold outside and gray clouds engulf the sky, employee morale can take a serious dip. You don’t have to wait for spring to see a boost in employee spirits.
You have mastered the video conferencing basics. Things are going smoothly. Have you asked yourself if any improvements could be made to your setup, though?
In our last post, we shared how DataComm technologies such as cloud computing, VoIP phone systems, and video conferencing can help you best manage your work from home employees.
Just ten years ago, limits to technology made legitimate, full-time work from home opportunities seem like a thing of the very distant future. But now that modern conveniences have proved their worth when it comes to work from home arrangements, it’s time for employers to consider the very real benefits to hiring work from home employees.
Thanks to cloud-based computing technology, more and more businesses are able to consider hiring work from home employees. Cost savings are among the many benefits to work from home or telecommuting employees, yet many employers are reluctant to create home-based positions due to fear that work from home employees won’t be well-equipped or as productive as office-based workers.
There are ways for a business to reap the pluses of work from home employees without the perceived drawbacks. Here are our tips for keeping work from home employees accountable.
Business owners, take heed. As voIP providers, we could not be more excited about the latest technology from Toshiba.
It costs time, money, and manpower for your business to maintain the on-site IT infrastructure you need to conduct business. Have you considered how IT colocation services might up your productivity? With colocation services, your private servers are housed in Read More …
Like any other business, schools need to have reliable phone systems. Whether a parent needs to deliver a message to their child during the school day or an emergency call is needed to be made during times of an on-site crisis, working phone systems are of the utmost importance.
Employee productivity is always on the corporate radar, and believe it or not, something as simple as taking mini breaks throughout the day can help drastically improve it. Some employers are hesitant to allow employees to take breaks throughout the Read More …