Promoting communication among your business practices helps form relationships and allows for unlimited growth. One way to provide a good visual experience when contacting clients is to utilize the benefits of video conferencing. While video conferencing is a great way to interact and engage in a virtual group meeting, there can be some drawbacks as well. Here are five examples of when you should try to avoid video conferencing.
Termination of Employment
When it comes to terminating a contract or letting an employee go, it is best to have this conversation or meeting in person. Conducting a termination of employment via video conferencing can cause an uncomfortable and disruptive scene. The employee may also have to gather personal belongings and be escorted out of the building. This is something you cannot easily do if you are not on the premises.
Discussion of Medical Issues
There are many laws and regulations regarding medical records and violating confidentiality. One law—the Health Insurance Portability and Accountability Act or HIPAA protects a patient’s vital medical information in relation to an employer or other inquiring source. Laws are strict. Sharing any type of identifiable personal or medical information about a patient or individual can carry severe fines and penalties. If a medical concern arises about a client or individual—it’s best to conduct an in-person interview.
Question of Confidentiality
If you need to discuss a matter with a client or employee that is confidential in nature, don’t do it via video conferencing. Confidentiality issues may include:
• Employee misconduct
• Upcoming product launch
• Salary issues
• Medical or personal information
When video conferencing, you don’t know who else may be present in the room of the recipient. This could cause an instant breach of confidentiality if someone walks in or overhears a specific conversation.
In a Personal Environment
If you are at home or on vacation it may seem like the perfect time to hold a video conference while you are away. Depending on the type of conference, you will want to keep everything professional. If your recipient doesn’t mind that you are at home with your kids or by the beach, it’s acceptable.
New Product Launch
Depending on the confidentiality of your product or new business service, you will want to keep things private. When you hold a video conference with other associates there is no guarantee who will be in the room at the time of the conference. Keep your presentation limited to an in-person meeting so that you know exactly who is present.
Video conferencing is a great way to communicate instantly when time or distance is a pressing issue. Keep in mind what your goals of the meeting are and if a one-on-one consultation would be more beneficial.
Video Conferencing Systems For The Work Place
In addition to video conferencing solutions, we offer phone systems, data solutions, security solutions and more. If you’re ready to talk about how we can streamline the way your business runs, call us to learn more.