Transitioning from an old, outdated telephone system to a newer one that has all of the bells and whistles you need can be a scary process. Lost calls mean lost business, and you don’t want your customers to switch to your competitor when they cannot reach you. While no one can guarantee that you will never have a single glitch, following these six steps can help prepare you for success.
Seamless Telephone System Transitioning
1. Determine Your Telephone System Needs
Every business needs something different from their telephone system. Make a checklist of what you need. Consider the number of extensions and locations you will need. Consider the features you will need.2. Estimate the Price
The right telephone system is one that fits within your budget. Call around to a few different companies to get estimates. If all of their quotes are too high, you may want to reevaluate your list of essential features.
3. Work with a Company to Design Your New Telephone System
Once you have an idea of what you need your telephone system to do and you have chosen the company, work with that company to design the perfect phone system for your company. Let them know exactly what you need, but be open to new ideas and strategies.
4. Have Your New Telephone System Installed
Once your system has been designed, it is time to install it. Be sure to ask how long it will take to install, and try to schedule the installation away from your peak hours if possible. This will help minimize the disruption.
5. Train Your Employees
Whether your new system is simple or complicated, your employees will need to be trained on how to use it. Schedule a meeting or type up a flier so everyone has the information they need to be successful.
6. Update Your Contact Information
If your new phone system comes with a new phone number, be sure to update your information everywhere right away.
How We Can Help
For solutions in telephone systems, contact us on our website or call (262) 207-1100 today!
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