If your office phone system just serves as a method for receiving phone calls, your small business is missing out big time. Once you are ready to make the change, be sure to implement the following tips when you are selecting your next business phone system.
Tips for Selecting a Business Phone System:
Business Phone System Technology
Today’s most advanced business phone system operates on an Internet Protocol (IP network). Choosing a system that runs on this all-inclusive network, is an absolute must if you want a business phone system that makes your daily workplace operations more efficient. How big of an affect can these systems have on your business? The options are almost endless, so you will need to decide what business phone system features you think are beneficial to your operation.
Business Phone System Options:
Video Conferencing – there’s nothing more frustrating than conducting a business meeting on the phone only to stumble over the other party, accidentally interrupting, because you can’t see them. With video conferencing technology, those awkward interruptions can become a thing of the past. If you haven’t experienced this business phone system technology firsthand, think of it as a telephone call with real-time video footage.
Customer Relationship Management (CRM) – trying to handle sales, technical, and customer service issues can be a difficult task. But what if we told you all of these factors could be easily integrated and managed from your business phone system? With CRM technology, your phone system can become one of your most powerful tools yet.
Wireless Data Access – one of the quickest ways to lose a sale is by leaving a customer’s side to find the answer they have asked. Using a wireless IP business phone system, you can check on inventory at off-site locations from the convenience of your store phone. Sometimes, your ability to find a quick answer to your customer’s inquiry can make or break your sale.
Presence Technology – roaming around an office trying to find an employee to take a call isn’t exactly professional. If you do not want the person on the other end of the call to get frustrated, consider implementing convenient presence technology, which enables you to identify available office parties at ease.
Mass Notification System – whether you need to send a phone, text, or email message, unified messaging systems can be used to handle all of these communication needs. It’s as easy as that. All you have to do is create the message and this business phone system technology will handle the rest.
Become More Efficient Today With a Proper Business Phone System.
Running a small business does not give you license to use old, outdated business phone system technology. To compete with your larger competitors, having the right tools, specifically business phone system technology, is of paramount importance. Before you make the transition to a new business phone system, consider what tools you want your system to be equipped with.
To learn about our array of business phone system services, contact DataComm Plus at (262) 207-1100 today.