Taking advantage of a hosted environment will not only give you the benefit of utilizing new internet telephony technology, but it will offer you a host of valuable features. You can take advantage of such features as “under one roof” functionality which makes multiple locations appear to be all under one roof with extension dialing, call transfer between locations and several other features. Another great feature of a hosted system is the built in disaster recovery which is automatic with a hosted system because of the way it is put together.
Some additional benefits of a good provider of a hosted system are that your monthly phone bills can go down by about 40-70% per month. That means that if you wanted to get a whole new phone system with a hosted provider, the system will be paid for out of your monthly savings in no time flat! There are also bundled calling plans to fit every business’ needs including plans for international calling that include 34 destinations now and that are growing all the time. Perhaps the best part of having a hosted solution with a Phones Plus partner is the fact that their customer service is based in the US. No more calling and talking to someone who isn’t even in the country – we all know how frustrating that can be!
Since this is still a relatively new technology in telephony (even our partner for hosted systems has only been working with them since 2001) lots of people have concerns about call quality. It is amazing what can happen in just 9 short years. This technology started out as a great idea that needed a lot of tweaking, but has become a very reliable source of great call quality with very few interruptions to your service.
Some other important features of a hosted system are Internet faxing and conferencing capabilities, making it even easier to communicate with customers, other offices or prospects. All of the features I have spoken about can be scaled up or down to fit the needs of an office with 2 people to an office with 2,000 people. This is a great solution that is easy to use, quick to set up and offers a great variety of features to users. For additional information on hosted systems please contact Phones Plus at 262-784-2311 or check out our website at www.askphonesplus.com.